Privacy
How we handle the contact information you share with The Water Heater Guys.
We respect your privacy and the contact information you share with us when you request a quote, call, or fill out a form on this site.
What we collect
When you contact us through this site or by phone, we collect:
- Your name
- Your phone number
- Your address or city
- Whatever you tell us about the plumbing problem you’d like help with
What we do with it
We use this information only to respond to you about the work you’ve asked about, call you back, give you a quote, schedule a visit, or follow up after a job. We don’t sell, share, or rent your information to third parties.
Cookies and analytics
We use two analytics services to understand which pages people read and how the site is performing. We don’t run any third-party advertising cookies.
- Google Analytics 4. Tracks pageviews, referrers, device type, and general location (city level, not address). Google may set cookies in your browser to do this. You can opt out with the Google Analytics Opt-out Browser Add-on or by enabling “Do Not Track” in your browser. Google’s privacy policy is at policies.google.com/privacy.
- Cloudflare Web Analytics. Cookieless, privacy-first traffic analytics built into our hosting provider. It collects aggregate page-load metrics and Core Web Vitals (load times, visual stability) without tracking individuals across sites. Cloudflare’s privacy policy is at cloudflare.com/privacypolicy.
Contact
If you have questions about your information or want it removed from our records, call Dean at 630-310-4736 or email [email protected].
Last updated: May 4, 2026.